How we're doing our part to
help REDUCe THE SPREAD OF COVID-19
During this difficult time, we know that many people are trying to pass the time as best they can while staying in their homes. We encourage everyone to abide by the latest CDC recommendations and use social distancing to reduce the spread of Covid-19. That being said, many of our customers have asked for continued services to repair their gear so that they can continue to or begin making music. We understand that being able to have an outlet like this can be therapeutic, helping to reduce anxiety and depression for those who love to create. We've made some accommodations to be able to continue providing services without adding to the risk or fear of the virus spreading.
Currently, we are offering socially distanced dropoff and pickup of all gear. If you plan to bring anything in, please call us in advance to setup a drop-off date and time. Once we know you are on your way, we will keep watch for your arrival. You can place your gear on a table that is outside and after you've walked back to your car, we will have a tech come out to retrieve it. We will disinfect the gear prior to bringing it in to the shop. After the repairs have been completed, we will call you to schedule a pick-up at your convenience, within the usual 30-day timeframe. If, during the course of the 30-day timeframe, there is a lockdown or a limitation to movement or travel, we will hold the equipment for that timeframe at no cost to you. When you come to pickup your gear, we will place it on the table outside and spray it down with disinfecting spray after you arrive and while you are watching at a distance.
We want to make sure you all know for certain that your gear is being properly disinfected before pickup.
As always, your safety is the number one concern. If you are sick or do not feel that you should be leaving your home at all, please stay indoors. We will continue to provide services and you can bring us your gear after the threat of the virus is gone if that's what you feel is best.
Our thoughts are with all of the families affected by this pandemic and we hope that our continued efforts will help ease the process of social distancing.
All our best,
- The Brownersound Team